Legal notice
Legal Notice
Company Information Brand: Silent Fire Contact: founders@silent-fire.co Website: silent-fire.co
Intellectual Property All content on this website — including but not limited to text, images, logos, and designs — is the property of Silent Fire and is protected by applicable intellectual property laws. Reproduction, distribution, or use of any content without prior written permission is strictly prohibited.
Product Information All Silent Fire products are handmade. As a result, slight variations in colour, texture, or finish may occur between items. These variations are a natural characteristic of handcrafted goods and are not considered defects.
Limitation of Liability Silent Fire shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We reserve the right to modify product information, pricing, and availability at any time without prior notice.
Governing Law These terms are governed by and construed in accordance with the laws of Portugal and applicable European Union regulations. Any disputes shall be subject to the exclusive jurisdiction of the Portuguese courts.
Consumer Rights In accordance with EU Directive 2011/83/EU, consumers have the right to withdraw from a purchase within 14 days of receiving their order, without providing a reason. To exercise this right, please contact us at founders@silent-fire.co.
Online Dispute Resolution In accordance with EU Regulation No. 524/2013, consumers may use the European Online Dispute Resolution platform to resolve disputes: https://ec.europa.eu/consumers/odr